Privacy Policy

Controller

• Citytrade OÜ, registry code 10705925
• Address: Sirbi tn 18-1, 11713 Tallinn, Harju maakond, Eesti
• Email: [email protected]
• Phone: +372 5553 0262

Data we collect

• Name, email address, and phone number.
• Company name and registry code when booking as a company.
• Billing address and booking details, including date, time, passenger count, and additional requests.
• Technical website data required for security and service operation.

Purposes

We process data to receive and confirm bookings, communicate with customers, provide the service, issue invoices, manage payments, and meet legal obligations.

Legal basis

Data is processed to enter into and perform a contract, comply with legal obligations, and on the basis of legitimate interest to provide the service securely and correctly.

Sharing data

Where necessary, we share data with partners involved in providing the service, payment service providers, accountants, IT service providers, and authorities when required by law.

Retention

We keep personal data for as long as needed to fulfil the booking, meet accounting and legal obligations, or resolve potential claims.

Customer rights

Customers have the right to access their data, request correction or deletion, restrict processing, object to processing, and contact the Estonian Data Protection Inspectorate.